Privacy Policy
Your privacy is critically important to us. This comprehensive policy explains how we collect, use, protect, and share your information when you use WUZZUFNY.
Table of Contents
- Information We Collect
- How We Collect Your Information
- How We Use Your Information
- Google OAuth Authentication
- Identity Verification
- Third-Party Services
- Cookies and Tracking Technologies
- Email Communications
- When We Share Your Information
- How Long We Keep Your Data
- Data Protection & Security
- Your Privacy Rights
- International Data Transfers
- Children's Privacy
- Changes to This Privacy Policy
- Contact Us
1. Information We Collect
We collect the following types of information:
Account Information
- Full name
- Email address
- Password (encrypted)
- User type (Freelancer/Client)
- Profile photo/avatar
Professional Information
- Bio and professional description
- Skills and areas of expertise
- Experience level
- Hourly rate (for freelancers)
- Portfolio and work samples
Identity Verification Documents
- Government-issued ID (front side)
- Government-issued ID (back side)
- Selfie photo with ID document
- Verification status and notes
Projects & Orders Data
- Project details and descriptions
- Proposals submitted and received
- Order information and transactions
- Uploaded files and deliverables
- Reviews and ratings
- Messages and conversations
Automatically Collected Data
- IP address
- Browser type and version
- Device information
- General location data (country/city)
- Cookies and similar tracking technologies
- Pages viewed and time spent
- Profile views tracking
- Search queries and filters used
2. How We Collect Your Information
Information You Provide
When you register, create profiles, post projects, or submit proposals
Automatically Collected
Through cookies, analytics, and platform usage tracking
Third-Party Sources
From Google OAuth when you sign in with Google
3. How We Use Your Information
- Connect freelancers with clients and facilitate project collaborations
- Verify your identity and prevent fraud, spam, and abuse
- Process transactions and manage orders between users
- Send you important notifications, updates, and communications
- Improve our platform, develop new features, and enhance user experience
- Detect and prevent fraudulent activities and security threats
- Comply with legal obligations and enforce our Terms of Service
- Provide customer support and respond to your inquiries
4. Google OAuth Authentication
When you choose to sign in or register using Google OAuth, we receive limited information from your Google account with your consent. This provides a convenient way to access WUZZUFNY without creating a separate password.
Information We Receive from Google:
- Your name (as shown on your Google account)
- Your email address
- Your profile photo (if available)
- Google user ID (for account linking)
For information about how Google collects and uses your data, please review Google's Privacy Policy
5. Identity Verification
To maintain trust and safety on our platform, we may require users to verify their identity by uploading government-issued identification documents. This helps prevent fraud and ensures a secure marketplace.
Verification Documents
- Government-issued photo ID (passport, national ID, driver's license)
- Selfie photo holding your ID document
How We Protect Verification Documents:
- All documents are encrypted during transmission and storage
- Access limited to authorized verification personnel only
- Documents retained only as long as necessary for verification
- Documents securely deleted after verification or account closure (subject to legal requirements)
Your verification documents are NEVER shared with other users or third parties, except as required by law.
6. Third-Party Services
We use the following third-party services to provide and enhance our platform:
Google Services
- Google OAuth (for authentication)
- Google reCAPTCHA (for spam protection)
- Google Fonts (for typography)
Email Services
- Gmail SMTP (for sending emails)
- Email notifications and transactional emails
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to provide, protect, and improve our platform. Here's what we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for login, authentication, and basic platform functionality | Session |
| Functional Cookies | Remember your preferences, language, and settings | 1 year |
| Analytics Cookies | Help us understand how users interact with our platform | 2 years |
You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.
8. Email Communications
We send different types of emails to keep you informed and help you get the most out of WUZZUFNY:
Essential Transactional Emails (Cannot opt-out)
- Email verification and account confirmation
- Password reset requests
- Order status updates and deliverables
- Proposal acceptances and rejections
- Direct message notifications
Optional Notification Emails (Can opt-out)
- New job postings matching your skills
- New project opportunities in your category
- Notifications when someone views your profile
- Platform updates, tips, and promotional content
Manage your email preferences in your account settings or click "Unsubscribe" in any email.
9. When We Share Your Information
We DO NOT sell your personal information to third parties.
We only share your information in these limited circumstances:
- With Other Platform Users: Your public profile information (name, bio, skills, ratings) is visible to other users. Your contact information is only shared when you engage in projects or orders.
- With Service Providers: Trusted third-party service providers who help us operate our platform (email delivery, cloud hosting, analytics). These providers are contractually obligated to protect your data.
- For Legal Reasons: When required by law, court order, or government request; to protect our rights and safety; or to prevent fraud and abuse.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
10. How Long We Keep Your Data
We retain your information for as long as necessary to provide our services and comply with legal obligations:
| Data Type | Retention Period |
|---|---|
| Account Information | Until you delete your account + 90 days for account recovery |
| Verification Documents | 3 years after verification or account closure (legal requirement) |
| Messages & Communications | Until either party deletes their account + 30 days |
| Backup Data | Up to 90 days in secure backups |
You can request deletion of your account and data at any time by contacting privacy@wuzzufny.com. Some data may be retained longer if required by law.
11. Data Protection & Security
Enterprise-Grade Security Measures
We implement comprehensive security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Passwords hashed using industry-standard encryption (bcrypt)
- Secure file storage with access controls and encryption
- Regular security audits and vulnerability monitoring
- Role-based access controls limiting who can access data
- Regular encrypted backups and disaster recovery procedures
- Two-factor authentication options (where available)
While we implement strong security measures, no system is 100% secure. Please use a strong, unique password and enable two-factor authentication when available.
12. Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
Request a complete copy of all personal information we hold about you
Right to Rectification
Update or correct any inaccurate or incomplete personal information
Right to Erasure
Request permanent deletion of your account and associated personal data
Right to Data Portability
Export your data in a machine-readable format (JSON/CSV)
Right to Object
Object to certain types of data processing, including marketing communications
Right to Withdraw Consent
Withdraw your consent for data processing at any time
To exercise any of these rights, please contact us at privacy@wuzzufny.com. We will respond to your request within 30 days.
13. International Data Transfers
WUZZUFNY operates globally. Your information may be transferred to and stored in countries outside your country of residence, which may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses and other legally approved mechanisms to protect your information.
14. Children's Privacy
Our platform is NOT intended for children under 18 years of age.
We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us immediately at privacy@wuzzufny.com and we will delete such information.
15. Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use after such notification constitutes acceptance of the updated policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Privacy Support
For privacy-related inquiries, data access requests, or deletion requests
privacy@wuzzufny.comLegal & Compliance
For legal matters, compliance questions, or law enforcement requests
legal@wuzzufny.com