<p>Our technology division is seeking a motivated Technical Support Engineer for our Abu Dhabi, UAE location. This role involves working with Technical Support, Troubleshooting, Linux, Networking to develop software that drives business value and enhances user experience.</p>
<p>As a key team member, you'll contribute to our technical roadmap and help shape our development practices. You'll write comprehensive tests, monitor system performance, and respond to production issues. Your work will ensure our applications remain stable, secure, and performant.</p>
<p>This role offers the perfect blend of challenging work, supportive culture, and career growth opportunities. We provide competitive compensation packages, modern development environments, and the autonomy to make technical decisions. Join us and help build products that users love.</p>
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Technical Support Engineer - Abu Dhabi, UAE
Confidential Company
Job Description
Requirements
<ul>
<li>Demonstrated experience working in professional environments</li>
<li>4+ years of hands-on experience with relevant technologies</li>
<li>3-5 years of professional experience in a similar role</li>
<li>Solid experience using Technical Support to deliver business value</li>
<li>Professional experience implementing solutions with Troubleshooting</li>
<li>Proven ability to leverage Linux effectively in projects</li>
<li>Strong proficiency in Networking with hands-on project experience</li>
<li>Expert knowledge of Ticketing Systems and related best practices</li>
<li>Excellent troubleshooting and debugging capabilities</li>
<li>Passion for learning new technologies and continuous improvement</li>
</ul>
<li>Demonstrated experience working in professional environments</li>
<li>4+ years of hands-on experience with relevant technologies</li>
<li>3-5 years of professional experience in a similar role</li>
<li>Solid experience using Technical Support to deliver business value</li>
<li>Professional experience implementing solutions with Troubleshooting</li>
<li>Proven ability to leverage Linux effectively in projects</li>
<li>Strong proficiency in Networking with hands-on project experience</li>
<li>Expert knowledge of Ticketing Systems and related best practices</li>
<li>Excellent troubleshooting and debugging capabilities</li>
<li>Passion for learning new technologies and continuous improvement</li>
</ul>
Responsibilities
<ul>
<li>Develop responsive web applications that work across devices and browsers</li>
<li>Implement state management solutions for complex front-end applications</li>
<li>Write comprehensive automated tests including unit, integration, and E2E tests</li>
<li>Participate in sprint planning and provide accurate effort estimates</li>
<li>Collaborate with stakeholders to clarify requirements and acceptance criteria</li>
<li>Ensure accessibility standards are met across all applications</li>
<li>Review pull requests and maintain high code quality standards</li>
<li>Contribute to team knowledge base and documentation efforts</li>
</ul>
<li>Develop responsive web applications that work across devices and browsers</li>
<li>Implement state management solutions for complex front-end applications</li>
<li>Write comprehensive automated tests including unit, integration, and E2E tests</li>
<li>Participate in sprint planning and provide accurate effort estimates</li>
<li>Collaborate with stakeholders to clarify requirements and acceptance criteria</li>
<li>Ensure accessibility standards are met across all applications</li>
<li>Review pull requests and maintain high code quality standards</li>
<li>Contribute to team knowledge base and documentation efforts</li>
</ul>
Required Skills
Technical Support
Troubleshooting
Linux
Networking
Ticketing Systems
SQL
Communication
Benefits
Health Insurance
Annual Flight Tickets
End of Service Benefits
Annual Bonus