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IT Support Specialist - Great Benefits
Crown Prince Holdings
Job Description
We need a reliable IT Support Specialist to provide technical assistance to our employees. You will troubleshoot hardware and software issues, manage IT equipment, and ensure smooth daily operations.
Requirements
• 1-3 years of IT support experience
• Knowledge of Windows and macOS
• Familiarity with networking basics
• Customer service oriented
• Strong problem-solving skills
• Knowledge of Windows and macOS
• Familiarity with networking basics
• Customer service oriented
• Strong problem-solving skills
Responsibilities
• Respond to IT support tickets
• Troubleshoot hardware/software issues
• Set up workstations for new employees
• Maintain IT inventory
• Document solutions and procedures
• Troubleshoot hardware/software issues
• Set up workstations for new employees
• Maintain IT inventory
• Document solutions and procedures
Required Skills
Windows
macOS
Networking
Troubleshooting
Active Directory
Benefits
Health Insurance
Annual Leave
Training Budget