وصف الوظيفة
Looking for an IT Support Specialist to provide technical assistance to our employees. You will troubleshoot hardware and software issues and maintain our IT infrastructure.
المتطلبات
• 2+ years of IT support experience
• Knowledge of Windows and Mac operating systems
• Experience with Active Directory and Office 365
• Strong troubleshooting skills
• Excellent customer service skills
• CompTIA A+ or similar certification preferred
• Knowledge of Windows and Mac operating systems
• Experience with Active Directory and Office 365
• Strong troubleshooting skills
• Excellent customer service skills
• CompTIA A+ or similar certification preferred
المسؤوليات
• Provide technical support to end users
• Install and configure hardware and software
• Maintain IT equipment and systems
• Document support tickets and resolutions
• Assist with network and system administration
• Train users on new systems and applications
• Install and configure hardware and software
• Maintain IT equipment and systems
• Document support tickets and resolutions
• Assist with network and system administration
• Train users on new systems and applications
المهارات المطلوبة
IT Support
Windows
macOS
Office 365
Troubleshooting
Active Directory
المزايا
Health Insurance
Paid Time Off
Professional Development
Flexible Working Hours