<p>We're seeking a creative CRM Specialist to join our Los Angeles, USA team and grow our email subscriber base. Your skills in CRM, Salesforce, HubSpot, Data Management will drive engagement and customer loyalty.</p>
<p>Your role will encompass the full software development lifecycle, from requirements gathering to deployment and maintenance. You'll build robust, testable code while considering security, performance, and maintainability. You'll also participate in on-call rotations and support production systems.</p>
<p>We foster an inclusive environment where everyone's voice is heard and contributions are recognized. Our team enjoys competitive compensation, professional development budgets, and the latest tools and technologies. You'll work on projects that challenge you and expand your skill set.</p>
Active
CRM Specialist - Los Angeles, USA
Confidential Company
Job Description
Requirements
- Proven track record of delivering successful projects
- Demonstrated experience working in professional environments
- 4+ years of hands-on experience with relevant technologies
- Professional experience implementing solutions with CRM
- Proven ability to leverage Salesforce effectively in projects
- Strong proficiency in HubSpot with hands-on project experience
- Expert knowledge of Data Management and related best practices
- Demonstrated experience working with Customer Segmentation in production environments
- Proven ability to work collaboratively in cross-functional team environments
- Self-motivated with strong organizational and time management skills
Responsibilities
- Create triggered email campaigns based on user actions
- Develop welcome series and onboarding email sequences
- Implement cart abandonment and browse abandonment emails
- Build product recommendation engines in email
- Test email send times and frequency optimization
- Develop email content strategy aligned with customer needs
- Monitor email deliverability and sender reputation
- Create monthly performance reports and insights
Required Skills
CRM
Salesforce
HubSpot
Data Management
Customer Segmentation
Analytics
Workflow Automation
Reporting
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Gym Membership