Join our team as a IT Support Specialist to help us deliver measurable impact across Jeddah, Saudi Arabia. The role is highly visible, giving you the chance to influence technical direction, mentor peers, and directly impact outcomes. This is an on-site role, and you will be based at our office.
The successful candidate for this IT Support Specialist position in Jeddah, Saudi Arabia will have a track record of shipping quality work, communicating clearly, and collaborating well with technical and non-technical teammates. You will be given the context and autonomy to make good decisions, plus mentorship from senior members of the team when helpful. We invest in tooling, documentation, and rituals that make it easier to focus on the work that matters.
If you enjoy solving meaningful problems and working with skilled peers, we would love to hear from you.
متاح
مميز
IT Support Specialist - Jeddah, Saudi Arabia
Confidential Company
وصف الوظيفة
المتطلبات
- 3-5 years of professional experience as a IT Support Specialist or in a directly related role
- Strong hands-on proficiency with IT Support, Windows, Networking
- Working knowledge of Hardware, Ticketing Systems, Active Directory
- Excellent written and verbal communication skills in English
- Ability to manage priorities independently and deliver on committed timelines
- Bachelor's degree in a relevant field, or equivalent professional experience
المسؤوليات
- Deliver high-quality work as a IT Support Specialist, from initial scoping through production release
- Collaborate with product, design, and cross-functional partners to define requirements
- Apply best practices in IT Support, Windows, Networking to build reliable, maintainable solutions
- Participate in reviews, provide constructive feedback, and continuously improve team standards
- Document decisions, patterns, and processes so they scale beyond a single contributor
- Monitor outcomes, learn from incidents, and drive iterative improvements
المهارات المطلوبة
IT Support
Windows
Networking
Hardware
Ticketing Systems
Active Directory
المزايا
Health Insurance
Paid Time Off
Professional Development Budget
Annual Air Ticket
End of Service Gratuity