X-GENESIS IS HIRING | BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Are you fluent in English and Spanish and looking for a rewarding career with a US account? Join X-GENESIS and take your customer service career to the next level.
Location: Sheikh Zayed, Giza
Work Model: On-site
Working Hours: 7:00 PM – 4:00 AM
Requirements:
- C1 English & C1 Spanish is required
- Call Center / Customer Service experience is preferred
- Excellent communication and customer-handling skills
- Strong problem-solving and interpersonal skills
What We Offer:
- EGP 35,000 salary
- High KPI bonus
- Paid training
- Opportunity to grow within a professional international environment
- US account
Interested in joining X-GENESIS?
For more details and to apply, send your CV via WhatsApp.
WhatsApp: [01094030650 ]
Unleash The Dragons. Start Your Genesis.
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وصف الوظيفة
المتطلبات
• C1 English & C1 Spanish
Call Center / Customer Service experience preferred
• Excellent verbal and written communication skills
• Strong customer-handling skills
• Strong problem-solving abilities
• Ability to work under pressure and meet KPIs
• Flexible with night shifts
• Professional attitude and teamwork skills
Call Center / Customer Service experience preferred
• Excellent verbal and written communication skills
• Strong customer-handling skills
• Strong problem-solving abilities
• Ability to work under pressure and meet KPIs
• Flexible with night shifts
• Professional attitude and teamwork skills
المسؤوليات
• Handle customer inquiries and provide professional support in English and Spanish.
• Respond to customer requests through calls and other communication channels.
• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
• Provide accurate information about products, services, and account-related inquiries.
• Follow up with customers when needed to ensure proper resolution.
• Handle customer complaints professionally and escalate complex issues when necessary.
• Maintain accurate customer records and update account information.
• Meet and maintain required KPIs and quality standards.
• Follow company policies, procedures, and communication guidelines.
• Work effectively within a team and maintain a professional attitude throughout all customer interactions.
• Respond to customer requests through calls and other communication channels.
• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
• Provide accurate information about products, services, and account-related inquiries.
• Follow up with customers when needed to ensure proper resolution.
• Handle customer complaints professionally and escalate complex issues when necessary.
• Maintain accurate customer records and update account information.
• Meet and maintain required KPIs and quality standards.
• Follow company policies, procedures, and communication guidelines.
• Work effectively within a team and maintain a professional attitude throughout all customer interactions.